1. Conditions of Personal Data Processing

1.1. The Bank has informed the Client that it is registered as a personal data controller, by the Decision of the National Center for Personal Data Protection under Law no. 133 of July 8, 2011, regarding the protection of personal data in the Republic of Moldova.

1.2. Thus, at the initiation of the relationship, the Bank's clients expressly confirm their consent that their identification data is processed in accordance with the current legislation of the Republic of Moldova regarding the protection of personal data and the confidentiality of their processing.

1.3. Personal data is obtained directly from the Client, from an authorized representative of the Client (when completing the Bank's forms or documents), and/or from a third-party payment service provider contracted by the Client.

1.4. The Bank is entitled, in accordance with the current legal provisions of the Republic of Moldova, to transmit information about suspicious transactions to the Anti-Money Laundering Prevention Service and, where applicable, to other competent authorities, including cross-border transmission.

2. Rights and Obligations of the Parties in the Field of Personal Data Processing:

2.1. The Client has the following rights:
a) To be informed about the identity of the personal data controller, the purpose of processing this data, and the recipients of the collected personal data;
b) Right of access, intervention, and objection to the provided personal data.
c) The right to file a complaint.
d) The right to withdraw consent.
e) The right not to be subjected to an individual decision.
f) Access to justice.

2.2. The Bank has the following rights:
a) To process the personal data related to the Client for the purpose of concluding, modifying, executing, and terminating these Conditions;
b) To process the personal data related to the Client, after the termination of these Conditions, for the purpose of promoting its services and products, as well as for marketing purposes;
c) To process the personal data related to the Client after the termination of these Conditions, for the purpose of conducting its activity and provided it does not harm the Client.

2.3. The Bank undertakes:
a) To transmit to third parties (including cross-border) and authorities authorized by special laws in the Republic of Moldova, the personal data related to the Client, only under the conditions of the current legislation, or with the client's consent;
b) To ensure the confidentiality of the personal data provided by the Client.

2.4. Until the withdrawal of their consent, the Client allows the Bank to process their personal data for an unlimited period, except in cases provided by the current legislation of the Republic of Moldova.