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Notification and record-keeping services

Monitor your card transactions and balance anytime, anywhere.

Stay informed about all activity on your card. Receive notifications about completed transactions and quickly access information on your available balance and transaction history through our notification and account statement services.

SMS Notifications

The SMS Notification service provides real-time information about transactions made with your card through SMS messages delivered directly to your mobile phone.

Benefits

  • Instant notifications of completed transactions;
  • Easy monitoring of your spending and available balance;
  • Reduced fraud risk through immediate transaction alerts;
  • Notifications for online and POS transactions;
  • Full control over all cards linked to your account.

You will receive notifications for:

  • cash withdrawals;
  • purchases in stores and online;
  • account top-ups;
  • incorrect PIN code entries;
  • insufficient funds in the account.

Card Account Statement

A card account statement provides detailed information about card transactions and account activity, helping you easily track your spending and available balance.

What does the statement include?

  • transaction history;
  • available balance and closing balance;
  • transactions made with all cards linked to the account;
  • applied fees and charges;
  • blocked or pending transactions.

How can you receive your statement?

  • through Internet Banking;
  • in the ECBank mobile app;
  • at the Bank’s ATMs;
  • at the Bank’s branches;
  • monthly via email.
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